How to cancel, what you are charged and what you are not, and what happens to your data afterwards. Short, because there is nothing to hide in it.
Cancel from inside your account, from the billing screen, at any time. No phone call, no retention form. Cancellation takes effect at the end of the period you have already paid for: you keep full access until then, and there is no further charge. The billing screen shows the end date.
Your first payment is refundable in full for 14 days — the whole amount, with nothing deducted for the days you used it. After day 14 payments are final; you can cancel whenever you like and your paid term runs to its end. A refund closes your account on the day it is issued.
See the product on your own data in a demo, or start with a paid pilot month at the Starter price — every dollar of it is credited to the plan you choose next. If you do not continue, the pilot payment is refundable within its first 14 days like any first payment. There is no free trial, because the product runs on your real records and we set those up properly rather than for a fortnight.
Your platform fee cannot change for 12 months from your first payment. Any change after that applies from your next term, with 30 days' notice. There is no lifetime price lock and no founding-member price. AI usage is metered in credits on a public rate card. Credit prices can move with the providers — up or down — on 30 days' notice; your plan's included credits and platform fee are unaffected.
RankForge and AdForge on their own are monthly subscriptions; the first payment follows section 2 and cancelling follows section 1.
Refunds go back to the payment method used, through our payment processor, and normally show within five to ten working days. We do not refund to a different card or account.
Please write to us before opening a dispute with your bank: a chargeback takes weeks and a refund from us takes days. If a chargeback is opened on a charge we consider valid, the account is suspended while the dispute is resolved and reopened if it is decided in your favour.
Your data is not deleted on its own when a plan ends. Export what you need — CSV for records, PDF and Word for reports and invoices — and when you ask us to delete the account, from the owner’s address, we delete it and tell you the date it was done. Invoices we issued to you are kept as tax law requires.
Subscribe again before you have asked us to delete the account and it comes back exactly as it was, at the then-current price of the plan you choose. After a deletion it is a new account.
Email info@abelops.com from the account owner’s address with the account name and the charge. We answer within two working days with a decision, and we say why if it is no.
BRAIN TECH SOLUTIONS · 30 N Gould St #56753, Sheridan, WY 82801, USA · info@abelops.com · +1 (307) 449-2558